Please
use this form ONLY if you are having problem with your registration code, or if
you request a NEW registration code:
This
form will only be sent if a valid email address has been inserted in the 'email'
box.
Please provide
your Name, Email address and your Client ID# if you are a
registered user. The Client ID# can be found in your Order Confirmation email
when you registered.
Please
fill in all of the required items marked in * and
provide as much extra information as possible.
Important
Notes
Please
make sure to enter correct registration name and code as shown in
the order confirmation email. Both registration name and registration
code are case sensitive.
Please
attach and send an "error.log" file to our
support team. This file can be found in the same directory of your application.
For example, by default the error.log file for Submission v7.0 is in C:\program
files\dynamic\dynamic submission v7\error.log.
For
problems regarding Dynamic Mail Communicator™ please send us the "sendmail.log"
file, which is located in the same directory of your application i.e.C:\program
files\dynamic\mail communicator\logs\sendmail.log
